Privacy Policy

Please take the time to thoroughly review our Privacy Policy. By accessing our app, you affirm that you have comprehensively read, understood, and consent to abide by all the provisions outlined in this Privacy Policy as well as our Terms of Use. If you do not consent to these terms, kindly navigate away from this page and refrain from accessing or utilizing our app.

Applicability

ELOGICALS TECHNOLOGY PRIVATE LIMITED, (“we”, “us”, “the app”, “ELOGICALS”) is committed to the data subject’s (“you”, “your”, “subscriber”, “user”) right to privacy and to keeping your information secure. This document discloses our privacy practices. We encourage you to read our privacy statement to understand what types of personally identifiable information we collect and how we use this information. This statement applies solely to the information collected on 01.04.24. With respect to your use of a service or product originating from ELOGICALS that are subject to specific terms of use and privacy practices, such specific terms of use and privacy policy will govern your use of such service or product. This privacy statement describes the usage of information provided or collected on the sites and applications where this privacy notice is posted. We follow this privacy notice in accordance with applicable law in the regions where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions, all of which are incorporated herein by reference. When you provide information to us on a third-party site or platform (for example, via our applications like social media login) we collect information through those third-party sites linked with our applications and our data processing practices are covered by this privacy notice, and the information the third-party site collects is subject to their privacy practices. Our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.

User Consent

By using or accessing ELOGICALS’s app or application, you agree to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. In case of any roaming user profile or if you are a traveller visiting various countries around the world and avail ELOGICALS’s services, then we will consider the country of registration (where you provide us with your details for the first time) as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information. The privacy terms applicable as per the law of that country at the time of registration will apply to you.

VPN/ Proxy Access

You should not access or use the App by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN/Proxy) to access the App). We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use App or Services which conceals your actual geo-location.

ACCESS TO THE APP

‘Personal Data’ is defined as any information that identifies (whether directly or indirectly) a particular individual or natural person, such as the individual’s name, postal address, email address, and mobile number indicating to that particular person or is identifiable. When anonymous information is directly or indirectly associated with Personal Data, the resulting information can also be treated as Personal Data. ELOGICALS does not collect Personal Data about you except when you specifically and knowingly provide it. ELOGICALS and its partners use your Personal Data to operate the App and services and to inform you of new features, services, and products from ELOGICALS and its affiliates.

I. Information provided by you

We may ask for and collect the following Personal Data about you when you use the app and without this information we may not be able to provide you with all the requested services; a. Registration Data To use certain features on the App and for the Services, you may provide basic contact Information through forms available on the app (“registration”), including but not limited to:

II. Information you provide to us voluntarily

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the app, we may collect and store such information. We may collect additional information at other times, when you provide feedback(s), modify your email preferences, respond to surveys, or communicate with us. This information may include your name, e-mail id, mobile number, location, etc

III. Information we collect automatically

We collect information about you and your use of the App, your interactions with us and our service partners, as well as information regarding your computer or other devices used to access our service(such as mobile devices, tablets and other viewing devices). This information may include, but is not limited to:

To improve the responsiveness of the App for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification ("User ID") to understand the user's individual interests using the identified computer. Unless you voluntarily identify yourself (through registration, for example), we would not know who you are, even if we assign a cookie to your computer. The only Personal Data which a cookie can hold is the information you supply. A cookie cannot read data from your hard drive. Our advertisers may also assign their own cookies to your browser(s) (if you click on their ads), a process that we do not control. We receive and store certain types of information whenever you interact with us via app(s), through your computer/laptop/notebook/ mobile/tablet/pad/handheld device or any other electronic device capable of connecting to internet. For more details you can refer to our Cookie Policy.

Purposes and Lawfulness of processing

The App will only collect and process Personal Data about you where we have lawful basis. Lawful basis on which we would process your Personal Data includes obtaining explicit consent from you for processing your Personal Data or processing for “legitimate interests” where processing is necessary by us to provide you with our services. We use information to provide, analyse, administer, enhance and personalize our service and marketing efforts, to process your registration, and to communicate with you related to the cases mentioned below. For example, we use information to:

law enforcement agencies, government or public agencies or officials, regulators, and any other person or entity that has the appropriate legal authority where we are legally required or permitted to do so, to respond to claims, or to protect our rights, interests, privacy, property or safety.

Information used by the company

The Information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc. In case you choose to decline to submit personally identifiable information, we may not be able to provide certain services to you. In any case, we will not be liable and or responsible for the denial of certain services to you should you choose to not provide Personal Data. When you register on the app, we contact you from time to time about updating your Personal Data to provide the users such features that we believe may benefit / interest you.

Disclosure to third parties

A.General Disclosure

At times the app may make certain personal information available to strategic partners that work with the app to provide service, or that help market the app to users. Personal information or personal data will only be shared by the app to provide or improve our service and marketing aspects. We may disclose your personal information to third parties including the following:

B.Service Providers

We may disclose your information if we use third party processors to administer and process your Personal Data for the purposes notified in the Privacy notice, e.g. for hosting activities related to the use of our Sites or services. The app may include links to various third-party apps that may collect Your Personal Data. Use of Your information collected by such third-party platform will be governed by the privacy notice in such third-party platform. Such apps or applications are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy notice of the operator of the application, and you are visiting. That policy may differ from ours. If you can't find the privacy notice of any of these sites via a link from the application's homepage, you should contact the application owners directly for more information. We may share non-personally identifiable information publicly and with our service partners. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for marketing/promotions and measurement purposes using their own cookies or similar technologies.

C.Legal

The app may disclose personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to:

Your Controls and Choices

Managing Your Information

When you use the Services from ELOGICALS (apps or any of its sub sites), we make good efforts to provide you, as and when requested by you, with access to your Personal Data and shall further ensure that any Personal Data or sensitive Personal Data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such Personal Data or sensitive Personal Data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems. To exercise rights applicable to you as a data subject, you must write to us at info@elogicals.com and raise a request for the specified right. Kindly ensure you use appropriate subjects to mention the right (e.g. Data Access Request, Data Portability Request, Data Deletion Request) while raising all such requests, this would help us process your requests in a faster and more efficient manner. We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your Personal Data. In accordance with applicable law, your controls and choices may include

Data Access and Data Portability

The General Data Protection Regulation entitles you, as the data subject, to request copies of your Personal Data held by us. You may also be entitled to request copies of Personal Data that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible)

Rectification of Inaccurate or Incomplete Information

You can ask us to correct inaccurate or incomplete Personal Data concerning you by sending us an e- mail. You can access and update some of your Personal Data through your account settings. You are responsible for keeping your Personal Data up-to-date. The app may send you periodic reminders via e-mail to maintain the accuracy of your Personal Data.

Data Retention and Erasure

We retain your Personal Data as long as necessary for the legitimate interests specified in this policy and for us to comply with our legal obligations. If you no longer want us to use your information then you can request that we erase your Personal Data and close your account.

Withdrawing Consent and Restriction of Processing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your Personal Data

Change in Policy

This Privacy notice is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy notice from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede the terms of this Privacy notice. We will notify you of any changes to this privacy notice if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy notice from time to time for any modifications. By continuing to use the app after the updated Terms have been published, you affirm your agreement to the updated terms.

Contact information

If you require any information or clarification regarding the use of your Personal Data or this privacy notice or grievances with respect to use of your Personal Data, please email us at info@elogicals.com.